Safety Tips
Stay safe while buying and selling collectibles
For Buyers
Always use our checkout
Never pay outside of HeroesAndMore. Our secure checkout protects your purchase with buyer protection.
Check seller ratings
Review the seller's feedback and ratings before purchasing. Verified sellers have passed our verification process.
Ask questions
If something isn't clear, message the seller. A legitimate seller will be happy to answer questions and provide additional photos.
Verify graded items
For PSA, BGS, or CGC items, verify the certification number on the grading company's website before purchasing.
For Sellers
Ship with tracking
Always use a shipping service with tracking and consider insurance for valuable items.
Document everything
Take photos of items before shipping and keep shipping receipts as proof of shipment.
Be accurate
Accurately describe item condition. Misrepresenting items leads to returns and negative reviews.
Red Flags to Watch For
- Requests to pay outside of HeroesAndMore
- Prices that seem too good to be true
- Sellers who won't answer questions or provide additional photos
- Pressure to complete a transaction quickly
- Requests for personal information beyond what's needed for shipping
Buyer Protection
All purchases through our checkout are protected.